Privacy Policy

Last Updated: [Insert Date]

At Hockey Pro Store (“we,” “us,” or “our”), we take your privacy as seriously as we take your hockey gear. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website hockeypowershop.com (“Site”). Please read this policy carefully. By accessing or using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information to provide better services to all hockey players, coaches, and enthusiasts who use our Site:

Personal Information You Provide

• Order Information: Name, shipping address, billing address, payment details (processed securely through our payment processors), email address, and phone number
• Account Information: If you create an account, we collect username, password, and preferences
• Communication Data: Information you provide when contacting our customer support (including “URGENT” requests)

Automatically Collected Information

• Device & Usage Data: IP address, browser type, operating system, referring URLs, device information, pages visited, time spent on pages
• Location Data: General geographic location (country/region) to determine product availability and shipping options
• Cookies & Tracking: See Section 6 for details

2. How We Use Your Information

We use your information to keep you in the game:

• Process and fulfill your hockey equipment orders (including urgent tournament needs)
• Provide customer support and respond to inquiries
• Improve our Site, products, and services for the hockey community
• Prevent fraud and enhance security (using military-grade encryption)
• Communicate about orders, products, services, and promotions (if you opt-in)
• Comply with legal obligations and enforce our policies
• Facilitate international transactions with currency conversion
• Process bulk orders for teams and coaches

3. Sharing of Information

We play team hockey with your data – passing only when necessary:

• Service Providers: Payment processors, shipping carriers, IT services, and marketing partners who assist in operating our Site (all PCI-DSS compliant)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with any merger or sale of company assets
• Aggregated Data: Non-identifiable data may be shared for analytics

We never sell your personal information to third parties.

4. Data Storage & Security

We defend your data like a goalie protects the net:

• Data is stored on secure servers with limited access
• Payment information is processed through PCI-DSS compliant systems – we do not store full payment details
• Military-grade encryption for all transactions
• Regular security audits and fraud monitoring
• Data retention only as long as necessary for business or legal purposes

While we implement these measures, no system is 100% secure. Please protect your account credentials.

5. Your Rights & Choices

You control your data like you control your stick:

• Access & Update: Review and edit account information through your profile
• Deletion: Request deletion of personal data (subject to legal requirements)
• Marketing Opt-Out: Unsubscribe from promotional emails
• Do Not Track: Our Site does not currently respond to DNT signals
• International Players: Our system automatically converts currencies but you may need to check foreign transaction fees with your card issuer

6. Cookies & Tracking Technologies

We use these tools to improve your shopping experience:

• Essential Cookies: Required for site functionality (e.g., shopping cart)
• Performance Cookies: Help us understand how players use our Site
• Marketing Cookies: Used for advertising (you can opt-out)
• Third-Party Services: Google Analytics, payment processors, and social media platforms may use cookies

You can manage cookie preferences through your browser settings.

7. International Data Transfers

We serve hockey players worldwide (excluding Asia and some remote areas). Your information may be transferred to and processed in the United States, where our servers are located. We implement appropriate safeguards for these transfers.

8. Children’s Privacy

Our Site is not intended for children under 13. We do not knowingly collect personal information from children under 13. Parents purchasing gear for young players should do so through their own accounts.

9. Changes to This Policy

We may update this policy as our business evolves. The “Last Updated” date at the top indicates when changes were made. Continued use of our Site after changes constitutes acceptance of the revised policy.